Department of Veterans Affairs Outpatient Clinic

Department of Veterans Affairs Outpatient Clinic • Lubbock, TX

In June 2019, US Federal Properties Co. (USFP) announced it was selected to develop four new U.S. Department of Veterans Affairs (VA) community-based outpatient health clinics — including one in Lubbock, Texas. These new clinics will expand the VA’s network of outpatient sites that serve nine million enrolled Veterans annually and help to accelerate their access to care.

These new clinics embrace the VA’s Patient Alignment Care Team (PACT) delivery model — a patient-driven, proactive, team-based approach to healthcare focused on wellness and prevention. Efficiency is also a driver of clinic design. Unlike a linear design, which has shared corridors and publicly exposed workstations, the VA clinics feature an onstage/offstage approach to exam room layout. This approach separates patients and visitors from staff with dedicated patient corridors leading to exam rooms (onstage) and enclosed staff work zones (offstage). Such a design will improve staff workflow, reduce travel distances, increase collaboration, protect confidentiality and privacy, and reduce patient throughput and wait times.

The new two-story, 124,696 square-foot VA Lubbock clinic will include an ambulatory surgery center as well as general health, dental, audiology, ophthalmology, MRI, radiology, pharmacy, lab and physical therapy services. The clinic also will include three PACT modules integrated with mental health services, providing accessible treatment for PTSD.

This clinic will provide area Veterans with comprehensive healthcare services they would otherwise have to travel more than 200 miles to obtain. In addition to expanding the services and quality of care offered, the new clinic will serve as a hub of healthcare, serving the region’s more than 300,000 Veterans.

The design vision for the VA Lubbock clinic is to seamlessly integrate with the Texas Tech University campus on which it will be developed while maintaining a distinct identity to welcome Veterans. Inspired by the university’s rich history and well-preserved Spanish Renaissance Revival architecture, the clinic’s exterior is reminiscent of this style and uses a complementary brick veneer and clay tile roofing. A soaring two-story glass curtain wall forms a majestic entry while flooding the interior with daylight, offering views of the surrounding Texas Tech Health Sciences Center and University Medical Center, and creating visual connection between the upper and lower concourses.

In collaboration with USFP — which develops, finances, owns and operates federal government-leased properties — Hoefer Wysocki will lead the architectural and interior design of the new healthcare clinics. The design build team includes Jacobsen Construction, the general contractor; Bob D. Campbell, structural engineering; Smith & Boucher, mechanical, electrical and plumbing engineering; Protection Engineering Consultants, LLC, facade design and specialty structural engineering; FSC, Inc., fire protection engineering; and Merrick, Green Globe consulting. Construction began in summer 2019 and is scheduled to be complete by Late 2020.

4706 Broadway, Suite 240 Kansas City, MO 64112  •  Phone: 816-531-2082  •  Fax: 816-285-9544  •